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General terms and conditions of sale

 

The present general Conditions of sale are concluded between the Amalthea , SAS with a capital of 20 000 € registered in the RCS of Paris under number 838 311 868, having its seat at 39 Rue des Gravilliers, 75003 Paris, and on the other hand any person who made a purchase on the site http://www.amalthea.bio, hereinafter referred to as "the customer". Any purchase on the website www.amalthea.organic automatically entails the acceptance of all of these conditions which the customer acknowledges having prior knowledge of his order.

 

Article 1: buyer's capacity

The customer who buys on the site declares to be legally able to commit themselves under these general conditions of sale.

 

Article 2: Price

All prices presented on the site are inclusive of all taxes. The prices of the products are indicated in euros. Amalthea reserves the right to change its prices without notice and the prices applied to the customer correspond to those posted on the site at the time of its order. The goods remain the integral property of Amalthea up to the receipt of the total amount due paid by the customer.

 

Article 3: Presentation of articles

Amalthea strives to present and describe its articles in the most accurate and accurate manner possible.

 

Article 4: Order

The order is validated once the payment has been accepted by Amalthea . Amalthea reserves the right to refuse an order if the customer already has a dispute with Amalthea or if Amalthea considers that the customer has a risk of non-payment. Amalthea then reserves the right to ask the Client for additional information if he or she deems it necessary, such as a document of identification or proof of domicile. Without customer response within 5 days of ordering, the order and payment are cancelled. Amalthea agrees to honor the orders received, only within the limit of the available stocks.

 

Article 5: Deliveries in metropolitan France

Any order placed is shipped within 3 days, excluding Saturday, Sunday and public holidays. In a period of significant flow of order preparation, a delay of 1 to 2 days is unfortunately possible. We thank you in advance for your patience and indulgence.

You have the choice of several delivery modes: Colissimo, Chronopost or shop withdrawal.

 

Article 6: Deliveries Dom Tom & International

Any order placed is shipped within 3 days, excluding Saturday, Sunday and public holidays. In a period of significant flow of order preparation, a delay of 1 to 2 days is unfortunately possible. We thank you in advance for your patience and indulgence.

Delivery outside of metropolitan France is done by several transportation services that you can choose. The transportation costs are free from €40 spent if delivery in French overseas department and Europe, and from €100 for the rest of the world

Outside the European Union, customs or import taxes can be added to the price of our products and remain the responsibility of the customer. It is therefore the Client's responsibility to inquire about their amount from their local customs office.

Amalthea does not deliver products for the time being in China and Russia.

 

Article 7: Payment

The different methods of payment

Once the customer validates his order, he accepts all the general terms and conditions of sale. The customer pays on the site www.amalthea.bio :

  • By credit card (CB, Visa or Mastercard) via the secure stripe payment platform; Or
  • By means of a purchase voucher.

Secure 3d Payment

Your order can be subject to a 3d secure check. 3d Secure is an authentication payment system that ensures optimum security when you shop online. Upon payment, your bank verifies the identity of the cardholder before validating the transaction.

How a secure 3d check works

After you have validated your bank details, you are transferred to the site of your banking. In the 3d secure window that appears, the authentication process to follow is unique to each bank. You may be asked:

  • To enter your date of birth
  • To fill in a code received by SMS
  • Or to answer a personal question.

This exchange of information between you and your bank is secure. It helps to guarantee the identity of the user of the card. If you have any questions about the 3d Secure code (obtaining, loss, modification...), contact your bank directly. Warning: After 3 authentication failures, your transaction is canceled. Your card will be blocked. Then contact your bank.

Checking payments

In order to protect against abusive practices by fraudsters, Amalthea Controls the commands that have been validated on its site. Within the framework of this control, our customer service may be required to ask you certain parts useful for the validation of your order and in particular a proof of domicile in your name, or in the name of the person indicated for the address of delivery etc.

 

Article 8: Secure Payment-Protection of bank transactions

Amalthea Entrusts the security of its transactions to the stripe provider. The payment is secured thanks to our partner Stripe's online payment system. The banking data circulates on the Internet network only in encrypted form, i.e. they are coded in such a way as to make them totally illegible and are thus never kept by Amalthea .

 

Article 9: Respect for Private life

All the personal data communicated by the customer on the website www. Amalthea . Bio are the subject of computer processing for the processing and delivery of orders, the choice of samples offered and the suggestion of products adapted to the customer's needs. These data are reserved exclusively for Amalthea .

According to the law "informatiques et libertés" n ° 78-17 of January 6, 1978 amended, the customer has a right of access, modification, rectification and deletion of the data concerning him by contacting Amalthea , 39 rue des Gravilliers, 75003 Paris – sophie@amalthea.bio.

The customer can subscribe to the newsletter of Amalthea And so choose to be regularly informed of the offers offered. At any time, it has the possibility of unsubscribe by clicking on the link provided for this purpose on each of the newsletters.

 

Article 10: Return, Exchange

In accordance with article L. 121-28 of the consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of goods which have been unsealed by the customer after delivery and which cannot be returned for reasons of hygiene or Health protection. Amalthea Cannot accept any return. All well returned to Amalthea Contrary to article L. 121-28 of the consumer Code will be returned to the customer at the expense of Amalthea Without the customer being able to demand any compensation whatsoever.

 

Article 11: Promotional Codes

Promotional codes apply only to undeliverable base prices. Promotional codes are not cumulative between them or with purchase vouchers. Promotional codes are usable 1 time per customer account unless otherwise instructed by Amalthea .

 

Article 12: Intellectual Property

All the items on the site www.amalthea.organic, whether visual, textual or sound, are the exclusive property of Amalthea , or the owner of the intellectual property rights concerned, and are thus protected by the intellectual Property Code and copyright. As such, any reproduction of the mark Amalthea or site www.amalthea.organic, partial or integral, is strictly prohibited.

You can set up links to the website of Amalthea If this is done in a loyal way and in no way affects our reputation or benefits from our notoriety. However, it is forbidden to establish such a link so that it suggests a form of association if it does not exist. In addition, it is strictly forbidden to set up a link to our site on a website that does not belong to you. We reserve the right to remove the links without notice.

 

Article 13: Limitation of liability

The company Amalthea shall not be liable in respect of third parties, in the event of consequential damages, special damages or incidents resulting from negligence, failure or clumsiness of the customer, or resulting from misuse by the customer of any of the Products offered for sale on the website www.amalthea.organic. Concerning the access to the site, the consultation of the latter, the process of ordering, payment of delivery and service, the company Amalthea Has only one means obligation. The responsibility of Amalthea cannot be engaged for any inconvenience or damage inherent in the Internet, including any disruption of the connection or any intrusion of computer viruses. In addition Amalthea is exempt from liability for any fact called force majeure within the meaning of the jurisprudence of the Court of Cassation. Finally the responsibility of Amalthea is limited to the amount of the customer's order.

 

Article 14: Legal Guarantee

The products sold on the website www.amalthea.organic are subject to the legal guarantee of conformity set forth in articles L. 217-4 et seq. of the consumer code and the guarantee against hidden defects set forth in articles 1641 and following of the Civil Code.

14.1 Legal Guarantee of conformity

Article L. 217-4 of the consumer Code: the seller delivers a property in accordance with the contract and responds to defects of conformity existing at the time of issuance. It also responds to defects in conformity resulting from the packaging, assembly instructions or installation when it was charged by the contract or was carried out under its responsibility. Article L. 217-5 of the consumer Code: The property is in conformity with the contract: 1 ° If it is specific to the usual expected use of a similar property and, if applicable:-if it corresponds to the description given by the seller and has the qualities which it has Ntées to the purchaser in the form of a sample or model; -If it presents the qualities that a purchaser can legitimately expect in respect of public declarations made by the seller, by the producer or by his representative, in particular in advertising or labelling; 2 ° or if it has the characteristics defined by common agreement by the parties or is peculiar to any special use sought by the purchaser, brought to the knowledge of the seller and which the latter has accepted. Article L. 217-12 of the consumer Code: the action resulting from failure to comply is prescribed by two years from the issuance of the property.

14.2 Guarantee of defects in the sold thing

Article 1641 of the civil Code: the seller is bound by the guarantee because of the hidden defects of the thing sold which make it unfit for the use to which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have given only one me Ndre Price, if he had known them. Article 1648 of the Civil Code: the action resulting from the redhibitory defects must be brought by the purchaser within two years after the discovery of the defect.

When acting as a legal guarantee of conformity, the customer:

  • Benefit from a period of two years from the issuance of the property to act;
  • May choose between the repair or replacement of the property, subject to the cost conditions laid down in article L. 217-9 of the consumer Code;
  • is exempted from reporting evidence of the failure to comply with the property during the twenty-four months following the issuance of the property.

The legal guarantee of conformity applies irrespective of the commercial guarantee which may be granted.

The customer may decide to implement the guarantee against the hidden defects of the thing sold within the meaning of article 1641 of the Civil Code and may in this case choose between the resolution of the sale or a reduction of the selling price in accordance with article 1644 of the Civil Code.

 

Article 15: Litige-Claim-information

If you have a question, a claim or need information regarding the online sales conditions put in place by Amalthea , contact sophie@amalthea.bio

 

Article 16: Applicable law

The customer accepts and fully acknowledges that French law governs the present general Conditions of sale, as well as any dispute or dispute which may arise between the customer and the company Amalthea . In addition, the Internet user (or customer) accepts only in the event of a dispute, following a visit or a purchase on www.amalthea.organic, it is the French courts that are recognized competent.

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