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Your questions, our answers

Are you still fulfilling online orders ?

We send your orders within 48h. Stay home, stay safe


Which Amalthea beauty routine is made for my skin?

Each skin type has its dedicated beauty routine. We need therefore to know your skin type to recommend you the right routine. | Discover our skin type test |


Can I change my subscription during the year?

Of course! Your skin can change with the seasons, your Amalthea beauty routine adapts accordingly. Just contact us to discuss your needs together. We will thus modify together your Amalthea beauty routine


Can I stop whenever I want my subscription?

That's right! The subscription is without obligation. You can unsubscribe at any time in your customer account


For the subscription, should I have a specific customer account?

We offer you a dedicated interface for your subscriptions. That's why we ask you to open a dedicated customer account 


Were the products Amalthea tested by dermatologists?

All our products were tested on sensitive to reactive skin by dermatologists


Can I pick up my order at the shop?

Great idea! We will be happy to welcome you to the boutique which is located at 39 Rue des Gravilliers in the 3rd arrondissement in Paris. The shop is open Tuesday to Saturday from 10.30am to 7:30pm (8:00pm Saturday) and Sunday from 12:00pm to 7:30pm. Feel free to call us at + 33 1 70 23 75 35 


How do the returns work for the refill?

Please | click here | to find all the information


Why are Amalthea creams not 100% organic?

All our products are COSMOS ORGANIC certified by Ecocert. Our face creams and body lotions contain 50-70% water (vs. 80% on average in the cosmetics industry). Water and some other natural ingredients are not considered organic by Ecocert and are therefore not taken into account in the calculation of the % of ingredients from Organic Farming 


Do vegetable oils stain ?

Vegetable oils naturally contain pigments that can leave traces on light colored bed linens 


How can I reach you?

Our page | Contact us | allows you to contact us by writing. You can also send us an email to or by phone at +33 1 70 23 23 75 35. You can also meet us in our Parisian shop, 39 rue des Gravilliers 75003 Paris 

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